Knittinghabits.com (collectively “Knitting Habits”, “we”, “us”, “our” is committed to protecting the privacy of our customers and site visitors. We collect and store information for the purposes of enhancing your experience.
Examples of enhanced features based on data collection include customer wish lists, local currency pricing and selecting products and information that may be more relevant to you.
The Policy also sets out how you can request that this information be updated or corrected or its use modified.
Collection Of Information
We collect information you provide us on servers located in the United States. We collect information when, for example, use our website and mobile features (together, “Services”), purchase from us, or otherwise provide us information about yourself.
The type of information we collect may include:
- Account information we may collect includes your name, postal and e-mail address, phone number, social media username(s), and any information you may share about your interests and preferences.
- Transaction information we may collect includes account information as well as your credit card information and transaction history.
- We may also automatically collect information about you when you access or use our Services. Automatically collected data may include log-in information (browser type, access date & time, publisher IP, etc.), device information, as well as your location information if required. For further information regarding these collection practices, please see our “Internet Technologies Used” and “Third Party Advertising, Analytics, and Services” sections below.
A cookie is a tiny element of data that our site sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return.
We use this information in one or more of the ways described in the “Use of Information” section below. Most web browsers are set to accept cookies by default, but you can change your browser settings to notify you when you receive a cookie or to remove or reject certain cookies.
However, if you decide not to accept cookies from our site, you may not be able to take advantage of all of the site features.
Use Of Information
The information we collect is generally used to process your requests or transactions, provide you with the Services, personalize them to you and maintain and improve their quality, tell you about opportunities we think will be of interest and understand your needs so that we can serve you better.
For example, we may use your e-mail to communicate about opportunities and programs.
If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You can contact us at any time to request an update to your personal information on file or modify our use of it (see Your Choices below).
Sharing Of Information
We may share personal information about you outside of KnittingHabits.com. For example:
We may provide to third party service providers certain information that is necessary to fulfill an order you have placed with us.
For example, if you request shipment for a purchase, we may provide your address to the shipping carrier, and if you pay by a credit or debit card, your card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services).
We may also use service providers to provide services such as hosting the site and providing advertising and marketing services.
However, we give vendors, suppliers, and others involved in the commercial distribution chain only the information needed to provide you the products or services you order, such as shipping and/or billing address, e-mail address, telephone number and product orders.
Moreover, we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
Our service providers may be located in the U.S., Canada or other foreign countries.
We also may share your information when you specifically ask or authorize us to do so, or when we conclude disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, to enforce our agreements and policies, and where circumstances otherwise warrant doing so.
Social Sharing Features
Our websites and Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa.
The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party providers of the social sharing features you select.
We take commercially reasonable measures to secure and store your personal information to protect against its loss, misuse or alteration while under our control.
We use industry standard security measures when accepting your credit card information during the online ordering process, as well as whenever we ask you to login to any of our Services. That said, data transmission over the Internet is not 100% secure.
Although we use industry standard security measures, we do not guarantee against the loss, misuse or alteration of any information during its delivery or under our control. We thus urge you to always take care how you handle and disclose your personal information over the Internet.
Internet Technologies Used
These small pieces of program code or “files” reside on your computer hard drive and browser and can be removed. If you desire to remove the technologies you may do so, but this may render our Services unusable to you.
You can opt out of cookies or the other Internet technologies used by disabling these features in your browser program. Consult your browser’s “Help” menu for assistance in changing cookie settings or removing cookie files.
CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
- If at any time you would like to unsubscribe from receiving future emails, you can:
- Follow the instructions at the bottom of each email.
- And we will promptly remove you from ALL correspondence.
We are very sensitive to the issue of children’s privacy. Our Services are neither developed for, nor directed at, children under 13 years old.
If you believe your child has provided us with personal information, or registered with one of our Services and would like to have this information removed, please contact our privacy representative at firstname.lastname@example.org for assistance.
Links From Our Services To Other Websites
Our Services may contain links to third-party owned or operated websites. When you access these external websites, the providers of the websites, which may include product or service vendors and other unrelated parties, may have access to certain information about you.
Please be aware that once you have left our Services, we are not responsible for the privacy practices or the content of any websites that we do not control directly and the collection, use and disclosure of information about you by these entities will be subject to the privacy policies applicable at those other websites.
Accessing, Updating, Or Correcting Your Personal Information.
Subject to limited exceptions under applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody and control. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his/her/they personal information records.
If you would like to access, update, or correct your personal information in our custody or control, or if you have questions about the manner in which we or our service providers treat your personal information, you may do so by emailing email@example.com or otherwise contacting us at the address provided under the “Contact Us” section below.
You may also email us at this same address if you wish to deactivate your account, but note that we may retain certain information about you for archival, safety notice and other legal or business purposes.
You may opt out of receiving promotional emails from knittinghabits.com by following the instructions in those communications or by contacting Knitting Habits customer care here.
If you opt out of receiving promotional communications, we may still send you non-promotional (i.e., transactional) emails that, for example, relate to your purchases, your account or our ongoing business relations.
You also have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device.
In addition, we may be required or permitted under various federal, state and/or foreign laws to collect, use or disclose your information without your consent, for example, to comply with a valid subpoena, court order or governmental inquiry, or to collect a debt owed to us. We expressly reserve all rights described in this paragraph.
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes.
However, under the law, a business is not required to provide this information if it permits California residents to opt in to or out of this type of sharing. Knittinghabits.com is happy to facilitate customer opt outs.
To opt out of sharing your information with third parties for direct marketing purposes, please email firstname.lastname@example.org.
Under the California Consumer Privacy Act, California residents have the right to request, among other things, disclosure of the categories of personal information collected.
knittinghabits.com shares a list of the categories of personal information it collects, and the purpose for collecting personal information as well as how the information is shared.
Knittinghabits.com does not sell personal information to third parties. If you would like a copy of your specific personal information collected during the prior 12 months or would like your personal information deleted, email email@example.com
While interacting with services provided by Knitting Habits including knittinghabits.com, email sent to your inbox from Knitting Habits, interactions with Knitting Habits in social media, Knitting Habits may collect information about your interactions.
How We Share Information We Collect
- Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with fulfilling orders and delivering services.
- Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data generated by visiting our digital properties. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
As Required By Law; we may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Consent. We may also disclose your information with your permission.
Deletion Request Rights. You have the right to request that we delete any of your personal information that we have, in the immediately preceding 12-month period, collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.